Frequently asked questions
What is the return policy?
30-Day Return Guarantee: If you’re not satisfied with your order, you can request a return or exchange within 30 days.
Simple Request: To start a return, just contact us at "support@theswaf.com" with your order number.
Hassle-Free Refunds: Once we receive your item, we’ll quickly process your refund.
Support and Secure Packaging: We are here to help you every step of the way and ensure your items are returned securely.
Satisfaction Guaranteed: If there’s an issue with your product, we’ll resolve it promptly.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Estimated delivery time is 3-5 business days.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
